About Us Automatic Controls Div
is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales [at] autoctrls [dot] com
Automatic Controls is a division for Forberg Scientific. We are located at 2719 Industrial Row, Troy, MI 48084. We have been servicing our customers for over 60 years providing them with high quality industrial instruments and control components.
All orders of customer of equipment, accessories and other products (the "Equipment") from Automatic Controls, Inc. (the "Seller") are subject to the terms and conditions of sale. This order being intended by Seller and customer to be the final, complete and exclusive of the terms and conditions of their agreement.
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.
We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling Automatic Controls Company products are shipped worldwide with standard services such as
Federal Express, UPS, DHL, etc. Competitive rates can be quoted at the time of the order or shipped Collect on the your own account.
Delivery Schedule We deliver your order right away. We will normally send your order to you in 5 business days or less. International orders are generally received in under 10 days or less. If the item is in stock, we will ship the next day. .
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from within the United States sales tax will be apllied to all in state orders. Our business is operated from Michigan All other orders are tax free, please make sure to click the exempt box to reduce tax to zero.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 248-624-1990 or fax us on or write to us at 2719 Industrial Row Troy Michigan 48084 United States
Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Returns Policy Return Policy
The product shall be returned to Automatic Controls Co (ACCO) with an approved Return Authorization Number. This authorization shall specify the terms upon which the product(s) is to be returned. ACCO agrees to grant such authorization in respect of products, which have a defect in material or workmanship or have been damaged in transit before delivery where the Buyer has complied with the inspection and has notified the carrier. If a product is returned for reasons other than specified above, a re-stocking/ return to stock charge shall be applied at Automatic Controls Company's discretion.
Risk of Loss:
Delivery shall by FOB point of origin unless otherwise agreed to in writing by ACCO. Upon request by the buyer, ACCO shall prepay insurance and freight and invoice buyer for such costs. The buyer will inspect the product delivered to it by ACCO and shall advise ACCO of any damage or defect in material or workmanship within 10 days of receipt of product
Remittance Terms Credit Terms: Net 30-Day Credit Terms can be established (United States Only)
Credit Card: VISA or Master CARD
International Orders: Wire Transfer or Prepayment of all orders is required for international orders.